Welcome to the Elkay Water Fountain Manual! This guide provides essential information for installing, maintaining, and troubleshooting your Elkay water fountain. Designed for durability and sustainability, Elkay fountains offer reliable hydration solutions. This manual ensures optimal performance and longevity of your unit. Please read thoroughly before installation or use.
1.1 Purpose and Scope of the Manual
This manual serves as a comprehensive guide for Elkay water fountain installation, operation, and maintenance. Its purpose is to ensure users understand proper setup, safety protocols, and troubleshooting procedures. The scope includes detailed instructions for pre-installation checks, step-by-step installation, water supply connections, and routine upkeep. Additionally, it covers technical specifications, warranty information, and contact details for support. This resource aims to maximize the longevity and efficiency of your Elkay water fountain while ensuring safe and optimal performance.
1.2 Key Features of Elkay Water Fountains
Elkay water fountains are known for their durable construction, touchless activation, and eco-friendly design. They feature sanitary no-touch sensors, automatic shut-off timers, and built-in bottle fillers for convenience. Many models include real-time water filtering systems, ensuring clean drinking water. Elkay fountains are designed with safety in mind, adhering to strict water pressure ratings and secure installation requirements. These features make Elkay water fountains a reliable and sustainable choice for both residential and commercial settings, promoting hygiene and efficiency.
Installation Guidelines
Elkay water fountains require precise installation to ensure proper function. Begin by turning off water and electricity. Follow the step-by-step guide for secure mounting and connections.
2.1 Pre-Installation Checks
Before installation, ensure the site meets Elkay’s specifications. Verify water pressure is between 20-105 PSI and electrical supply matches the fountain’s requirements. Check for local plumbing codes compliance and ensure all necessary tools are available. Inspect the fountain for damage and confirm all parts are included. Proper preparation ensures a smooth and safe installation process for your Elkay water fountain.
2.2 Step-by-Step Installation Process
Begin by securing the fountain to the wall using 3/8 minimum screws or bolts. Connect the water supply lines to the fountain, ensuring compliance with local plumbing codes. Attach the drain line and position it correctly. For electrical connections, follow the wiring diagram in the manual. Turn on the water supply and check all connections for leaks. Ensure the fountain is level and properly aligned. Finally, test the fountain by running water through it to confirm proper function. Complete installation following these steps carefully.
2.3 Connecting Water Supply and Drain
Connect the water supply lines to the fountain, ensuring they are properly secured and comply with local codes. Attach the drain line to the fountain’s drain outlet and direct it to a suitable drain. For models with multiple fountains, connect the water lines to the tee at the remote chiller, cutting lines to fit as needed. Ensure all connections are watertight and inspect for leaks after turning on the water supply. Properly secure all tubing and connections to prevent damage or water waste.
2.4 Securing the Fountain
Secure the fountain to the floor or wall using 3/8″ screws or bolts to prevent movement. Ensure the base is level and stable before tightening. Anchor the fountain firmly to avoid shifting during use. Follow manufacturer guidelines for proper alignment and balance. Double-check all hardware for tightness and ensure the fountain is plumb. This step is crucial for safe operation and longevity of the unit. Always refer to local building codes for additional securing requirements if necessary.
2.5 Initial Setup and Testing
After installation, turn on the water supply and check all connections for leaks. Allow water to flow through the fountain to flush out any debris. Test all features, including the activation button or sensor, to ensure proper function. Check water pressure, ensuring it stays within the recommended range of 20-105 PSI. Verify drainage is working correctly and adjust as needed. Perform a final safety check to ensure all components are securely connected and functioning as intended. Document the setup for future reference.
Maintenance and Repair
Regular maintenance ensures optimal performance of your Elkay water fountain. Clean surfaces daily, check water flow, and replace filters as needed. Inspect connections and alignments. Consult the troubleshooting guide for common issues and repair solutions to maintain efficiency and longevity.
3.1 Daily Cleaning and Upkeep
Perform daily cleaning to maintain hygiene and functionality. Wipe down surfaces with a mild detergent and clean water. Remove any debris or mineral buildup from spouts and drains. Check water flow and pressure regularly. Ensure all components are secure and functioning properly. Regular upkeep prevents contamination and ensures consistent performance. For best results, follow Elkay’s recommended cleaning schedule and use approved cleaning products. This routine maintenance will extend the life of your fountain.
3.2 Deep Cleaning Instructions
For deep cleaning, turn off the water supply and drain the system. Soak removable parts in a mixture of vinegar and water to remove mineral buildup. Scrub all surfaces with a soft brush and mild detergent. Rinse thoroughly and sanitize with a food-safe disinfectant. Check tubing and connections for blockages or damage. Replace any worn-out seals or gaskets to prevent leaks. Allow all parts to dry completely before reconnecting and testing the fountain. Regular deep cleaning ensures optimal performance and water quality.
3.3 Troubleshooting Common Issues
Common issues with Elkay water fountains include water leaks, low flow rate, or sensor malfunctions. Check connections for tightness and inspect for blockages in the water supply lines. Clean or replace filters if clogged. For sensor issues, ensure proper alignment and reset if necessary. Refer to the troubleshooting guide for specific error codes or unusual noises. Regular maintenance and prompt issue resolution ensure uninterrupted performance and longevity of the fountain.
3.4 Replacement of Parts
To replace parts on your Elkay water fountain, first identify the faulty component using the manual or online resources. Ensure the water supply and power are turned off before starting. Replace filters, cartridges, or other wearable parts as needed. Secure new parts using the provided screws or bolts, ensuring tight connections to prevent leaks. Dispose of old parts responsibly. For complex replacements, consult the Elkay support team or refer to the model-specific manual for accurate part numbers and instructions.
Safety Precautions
Always turn off water supply and power before maintenance. Ensure water pressure does not exceed 105 PSI. Follow local codes and use genuine Elkay parts for safety.
4.1 General Safety Guidelines
Safety is critical when installing and maintaining Elkay water fountains. Always turn off water supply and electrical power before performing any maintenance or repairs. Wear protective gloves and eyewear to prevent injury. Ensure all connections are secure to avoid leaks or electrical hazards. Follow the manufacturer’s instructions for water pressure levels (20-105 PSI) to prevent damage. Use only genuine Elkay parts for replacements to maintain safety and performance. Regularly inspect the unit for wear and tear. Adhere to local plumbing and electrical codes for compliance.
4.2 Electrical Safety
Ensure all electrical connections are made by a licensed electrician. Always disconnect power before servicing. Use GFCI-protected circuits to prevent shock hazards. Avoid overloading circuits with additional devices. Keep electrical components dry and free from water exposure. Ground the fountain according to local electrical codes. Regularly inspect cords and plugs for damage. Never attempt repairs without proper training. Follow Elkay’s wiring diagrams for accurate installation. Refer to technical specifications for voltage and power requirements. Electrical safety ensures reliable operation and user protection.
4.3 Water Pressure Safety
Ensure water pressure does not exceed the recommended range of 20-105 PSI to prevent damage or leaks. Always check local water pressure regulations. Install a pressure-reducing valve if necessary. Turn off the water supply before servicing. Never operate the fountain with excessive pressure, as it may cause component failure. Regularly inspect connections for signs of wear or damage. Always follow Elkay’s guidelines for water pressure settings to ensure safe and efficient operation. Proper pressure management extends the lifespan of your fountain.
Technical Specifications
This section outlines the technical specifications for Elkay water fountains, including water pressure range (20-105 PSI), electrical requirements (120V), and compliance with safety standards. These specs ensure efficient, safe operation, durability, and sustainability. Refer to your model’s documentation for precise details.
5.1 Dimensions and Weight
Elkay water fountains come in various sizes to suit different spaces. Typical dimensions include 27 inches in height and 20 inches in width for standard models, while bi-level fountains may measure up to 34 inches tall and 24 inches wide. The average weight ranges from 45 to 65 pounds, depending on the model and features. These specifications ensure stability and ease of installation. Always refer to your specific model’s manual for exact measurements to plan installation and maintenance effectively.
5.2 Water Pressure Requirements
Elkay water fountains require a water pressure range of 20-105 PSI for optimal performance. Ensure your water supply meets these specifications to avoid issues like poor flow or leaks. Exceeding the maximum pressure may damage the unit, while low pressure could reduce efficiency. Always comply with local plumbing codes and consult a professional if pressure adjustments are needed. Proper pressure ensures reliable operation and extends the fountain’s lifespan.
5.3 Electrical Requirements
Elkay water fountains require a standard 120V, 60Hz electrical supply. Ensure the power source is grounded and meets local electrical codes. Use a GFCI-protected circuit for safety. Avoid overloading the circuit, as this may cause damage or malfunction. Proper electrical connections are crucial for the fountain’s operation. Always turn off the power before performing maintenance or repairs. Consult a licensed electrician if unsure about wiring requirements. Adhering to these guidelines ensures safe and efficient operation of your Elkay water fountain.
User Manuals and Resources
Access comprehensive guides, troubleshooting tips, and support documents for Elkay water fountains online. Visit Elkay’s official website or contact their customer support for detailed resources.
6.1 Accessing the Manual Online
To access the Elkay water fountain manual, visit the official Elkay website. Navigate to the “Support” section and search for your specific model using the SKU or product name. Download the PDF manual for detailed installation, maintenance, and troubleshooting guides. Additionally, Elkay provides a dedicated Help Center with FAQs, instructional videos, and user guides to ensure optimal product performance and user satisfaction. This resource is accessible 24/7 for convenience.
6.2 Additional Support Documents
Elkay offers a range of additional support documents to assist with your water fountain. These include troubleshooting guides, care and cleaning instructions, and technical specifications. Visit the Elkay website and navigate to the “Support” section to access these resources. You can also find FAQs, instructional videos, and warranty information to ensure optimal product performance. For further assistance, contact Elkay’s technical support team or refer to the provided documentation for detailed guidance on maintenance and repair.
Warranty Information
Elkay water fountains are backed by a comprehensive warranty covering defects in materials and workmanship. The warranty duration varies by model, with specific terms outlined in the manual. For details on filing a claim, refer to the warranty section or contact Elkay’s customer support team.
7.1 Coverage and Duration
Elkay water fountains are covered by a limited warranty for defects in materials and workmanship. The warranty period varies by model, typically ranging from 1 to 5 years. Coverage begins from the date of installation and applies to parts and labor as specified. Certain components, such as filters and wear-and-tear items, may have shorter coverage periods. The warranty does not cover damage caused by misuse, improper installation, or failure to maintain the product. For specific details, refer to the warranty section or contact Elkay customer support.
7.2 Filing a Warranty Claim
To file a warranty claim, contact Elkay’s technical services at 1-800-834-4816 for assistance. Provide proof of purchase, model, and serial numbers. Claims must be submitted within the warranty period. Elkay will review and address valid claims promptly. Ensure all required documentation is readily available to expedite the process. For further details, refer to the warranty section or visit Elkay’s official website. Proper documentation ensures smooth resolution of warranty-related issues.
Contact Information
Elkay’s headquarters is located at 1333 Butterfield Road, Suite 200, Downers Grove, IL 60515. For customer support, call 1-800-834-4816 or visit elkay.com for assistance.
8.1 Elkay Customer Support
Elkay offers comprehensive customer support to address your fountain-related inquiries. Contact their technical service team at 1-800-834-4816 for assistance with installation, maintenance, or repairs. You can also visit their website at elkay.com for troubleshooting guides, user manuals, and additional resources. For parts and inquiries, reach out to your local distributor or support team to ensure prompt service. Elkay is committed to providing reliable and efficient support for all their products.
8.2 Authorized Distributors
Elkay products are available through a network of authorized distributors nationwide. These distributors ensure genuine parts and compliance with Elkay’s quality standards. For local support, visit Elkay’s website or contact customer service to find a nearby authorized distributor. They provide expert assistance, ensuring reliable and efficient solutions for your fountain needs. Authorized distributors are your trusted source for genuine Elkay parts, maintenance, and installation support, guaranteeing quality and reliability for all your hydration solutions.
This manual provides a comprehensive guide for Elkay water fountain installation, maintenance, and troubleshooting. By following the outlined steps, users can ensure optimal performance and longevity. Regular upkeep and adherence to safety guidelines are crucial for reliable operation. For further assistance, contact Elkay’s customer support or authorized distributors. Proper usage and care will enhance your hydration experience, making Elkay water fountains a durable and sustainable choice for years to come.